Refund & Cancellation Policy
Last updated: October 10, 2026
Template notice: have this policy reviewed for your jurisdiction and your payment provider's terms before launch.
Failed generations
If a generation fails, its credits go back to your balance automatically. You don't need to ask.
Cancelling a plan
You can cancel any time. Your plan stays active until the end of the period you paid for and then stops renewing. Credits you already received stay in your account.
Refunds for payments
- Monthly plans and credit packs: if you haven't used any credits from a payment, ask within 7 days for a full refund.
- Yearly plans: ask within 14 days. We refund the payment minus the credits you have used, valued at the plan's monthly rate.
- Used credits can't be refunded, because each generation costs us to run.
How to ask
Use the contact form and pick "Billing or refunds", or email alishbakhalid766@gmail.com from your account's email address.